We understand that you may have a lot of questions starting a remodel project. Here are some common questions and answers.
Once a design is complete, we will know exactly how long your project should take. Your designer can share this information with you. More often than not, we finish before the planned timeline. However, despite our best efforts in planning and execution, small issues can and do arise so we may not have your project completed within the planned timeline. Rest assured that every effort will be made to complete your project as close to the planned timeline as possible, so that you can use and love your new space as quickly as you can!
This can vary a bit, based on the location of your home relative to our office. Our carpenters arrive at our office by 8:00 a.m. to prepare for the day, and usually start work at customers’ homes by 8:45 or 9:00, depending on the location. Work for the day is usually completed by 3:30 or 4:00 p.m.
No, our work is conducted Monday through Friday.
This is entirely up to you -- our policy is whatever you are comfortable with. Some clients want to be there at all times, and others want to be out of the country! From experience, we have seen that the process is less stressful for clients that don’t feel they have to be there all the time.
We recommend doing this. Moving the refrigerator and microwave to the living room, for example, along with a table for some preparation space, can make things a lot easier. We can assist with this, the same the day the old kitchen is removed, if you like. We can plan for this when we meet for the pre-production meeting in your home.
We work with several different countertop fabricators for different products, but we require them all to provide a 10-business-day turnaround, from the time the digital template is made, to the day the counter is installed. Depending on the length of the job and the scope of work, we may have everything else completed prior to this, so there may be a wait for the countertop installation. After the countertop is installed, we can complete final items, such as the installation of appliances, etc. This process can also apply to more complex bathroom vanity tops. Ask your designer how the countertop in your project will be manufactured.
We don’t generally need to do this, as the delay is only a matter of a week or so at most, and the appliances aren’t installed anyway. However, if the countertop has an unusually long lead time, whether planned or unplanned, we can install a temporary top and sink for you to use in the meantime.
The federal government outlawed lead in residential paint in 1978. Homes built prior to that could theoretically have lead paint, but by the 1950s and 1960s, manufacturers were phasing it out anyway. By law, we are required to check for the presence of lead paint on surfaces that we are removing in any home built before 1978. This is generally done at the pre-production meeting or at the start of the job. If lead is found, DreamMaker and its staff are certified to safely remove this material from the home. If your home was built before 1978, you will be provided a pamphlet titled Renovate Right: Important Lead Hazard Information for Families, Child Care Providers and Schools.
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Macy, our designer, was so helpful and patient with us. She really listened to what we wanted and helped identify a variety of solutions that we could choose from. The whole team was so flexible with the logistics (a little tricky when you’re remodeling your one and only bathroom). The work was fast and the follow up was thorough. We are so happy with both the process and the outcome, we would recommend Dream Maker to anyone and plan on using them again in the future,
We used DreamMaker to do a full renovation of our 30 year old bathroom. From our first meeting with Kami, we knew we were in good hands. She walked us though the entire process with so much expertise, there was no doubt that we made the right choice in the design. From the start of the renovation in our house Rob took care of every single detail and made sure that nothing was short of perfection. From time to time, Phil would be on the job site to push things along and the Rob/Phil partnership helped us to be certain that every detail was excellent quality. We highly recommend DreamMaker Bath & Kitchen and hope to work together in the future.
The whole team at DreamMaker were great. In the middle of the pandemic when everything was unpredictable - these guys were PREDICTABLE! They were on schedule and finished the job exactly when they said they would. We were really impressed with Ryan’s craftsmanship: he was a one stop all around professional dude. Kami was our designer and she took our space to a place we had not even imagined. Phil was behind the scenes making sure everything would work the way it should.I could not have asked for a better team and especially now that we’ve spent more time than we had ever thought possible inside our home, our bathroom is a haven.
I had a great experience with DreamMaker Bath & Kitchen. The entire process, from design to completion of my bathroom remodel was excellent and without issues. Ryan oversaw the project and was meticulous in his work. I highly recommend this company
DreamMaker Bath & Kitchen is top notch. I would use them again. I am very satisfied.
DreamMaker was amazing! They made what felt like a daunting kitchen remodel, simple and easy. Our designer Kami went above and beyond, to make us feel at ease and incorporated everything we wanted into the design. Remodeling during a pandemic has its challenges, but the team at DreamMaker handled everything professionally and communicated with us. They worked hard to address our needs. We could not be happier with the end result, and I can't wait to do our next project with them!
My circa 1952 kitchen was updated to 2021 style. The whole process was orderly and efficient. Everyone was easy to work with, helpful and available. Ryan's carpentry work and thoroughness and thoughtfulness made the 5 weeks I was without a kitchen bearable.
Wow! DreamMaker was amazing. We got our main hallway floor and main floor bathroom redone. I love it more than I expected to. When Macy first came over, she looked around our house to determine our style. We only had to look at 3 samples because she was spot on with what she chose for us. Every person we interacted with was exceptionally kind. Every employee responded promptly to our calls, texts and emails. When the project was finished, Macy came over to see if everything was up to our standards. I wouldn't go anywhere else for home improvement.
We used DreamMaker for a bathroom reno and we are extremely pleased with the results. The process from start to finish was seamless and everyone involved was always pleasant. Special shout-out to our designer, Tiffany, who ensured that we understood everything and got the bathroom we absolutely wanted. She was awesome to work with and plan our bathroom to fit our needs, budget, and even many wants. We would also like to shout-out our contractor. Sean was amazingly efficient and always in a pleasant mood. He came early enough that our kids would be around before school and he didn't bat an eye when the youngest kept talking to him about 4 year old issues. He also made sure we knew the timing and progress of the project as it was completed. We have and will continue to recommend DreamMaker to anyone looking to renovate/remodel.
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